Free Shipping Policy on 5 Gallon Pails and Restore A Deck Products in the 48 States!
- Free Ground Shipping on All 5 Gallon Buckets and RAD Products in the 48 States!
- Only within the contiguous 48 states (not Alaska or Hawaii). There is no limit on the amount of 5 gallon pails that we will ship for free!
- We do not ship free to Canada. Our rates to Canada are actual shipping rates.
- Any other product(s) will be charged ground rates. The 5 gallon boxes can only hold one pail, therefore, we cannot add any other companion products such as single gallons, applicators, etc. into the 5 gallon box. They must be shipped separately requiring a shipping charge. All shipping charges reflect actual ground rates and are determined by weight and customer's zip code.
- Some products do not come in 5 Gallon pails! We do not give free shipping on 5 single gallons!
Hazardous Material Items:
Some of the 5 Gallon pails must ship HazMat. This is required for legal DOT reasons when shipping in a 5 gallon quantity.
UPS/Fedex/Purolator(Canada) Ground:
- Purchases are shipped from our Rochester Hills, MI warehouse, to arrive within 1-5 business days of receipt of the order. In the event of a delay, we will notify you by email or phone.
- Note: Items ordered together may not arrive in the same box.
- If we are out of stock we may have the item dropped shipped from the vendor.
Expedited Shipments:
- Please call for rates for Next day air and 2nd-day air. Please take into consideration that this can be very costly due to the weight of the packages. Oil-based products can only be shipped ground due to combustible liquid regulations.
Damaged Orders:
- Any product that is accidentally damaged causing product loss or equipment failure during shipping will be replaced at no charge after a claim has been made through the shipping company. Cans or pails that are dented during shipment will not be replaced unless leaking. A digital picture will be required.
- We will handle the claim. Please call for details.