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    Andrea · 08/25/2019
    Couldn't find a spot to leave a "review" so posting it here - Wanted to say thanks to The Sealer Store for being beyond helpful and getting my sample orders, then my actual stain order to me so very quickly! The weather was quite unpredictable the last two weeks but we really needed to get the deck done after spending almost a month, nights after work, sanding it. The Sealer Store got our orders to us SUPER fast and we got everything done in record time. We chose TWP 1500 Pecan and it's beautiful. It dried fast and allowed us in some spots to apply in full sun with no issues. We will without a doubt stick with TWP and we feel all our hard work actually meant something. TWP enhanced all that sanding! Beyond happy with the result and will now care for our deck by following instructions read here. THANKS The Sealer Store!!!!!
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      Nancy · 08/22/2020
      Andrea, would you consider posting some pictures? We are considering Pecan TWP and it would be nice to know what wood you applied it to. We have southern yellow pine, pressure treated, but 12 years old now.
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    Lawrence · 09/14/2020
    Can you get a sample of the supreme shield an 600 to do a test with
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    Deborah Kaczor · 09/11/2020
    I use defy extreme semi transparent stain on a cedar sided wood house. What are your thoughts on using a stain paid wet on wet vs. using a brush wet on wet? Just in looking it seems like the stain pads may be a bit faster.
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    Christine · 09/04/2020
    Is the Sb 600 what I would use in Nebraska on a paver patio?

    I want it to enhance the color and have a wet look.
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    James Coley · 09/03/2020
    How many coats of SB 600 can you put on pavers
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    James Coley · 09/01/2020
    I put a good coat of the SB600 on my patio pavers and then four hours later after it had dried, I put another light coat on top of that. I am not getting the beading result that I expected plus it did not enhance the color. Should I put another coat down?
    Thank you for your response.
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    Heather · 08/28/2020
    Can I receive Superseal 25 in Canada?
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    James Coley · 08/27/2020
    What kind of solvent can I use to clean the SB600 from a Chapin hand pump?
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    Aaron · 08/23/2020
    Do you carry any concrete cure and seal products
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    Nancy · 08/22/2020
    We live at 3,000 in Western North Carolina, where we get some snow, though not much, but a ton of rain, as we are in the only temperate rain forest, east of the Mississippi. I have been all over the internet trying to find the best deck sealer product for our Southern Yellow Pine Deck that is 12 years old and has not been previously treated, other than powerwashing periodically. The 450 sq. ft. deck is covered and has screens on 2 1/2 sides where it is not adjacent to the house. For us the most important thing is longevity in whatever we do. We don't want to be undertaking this task every 2-3 years, as some products say is what is needed. Our top priority is protection of those portions of the deck near the screens that need both water and sun protection. We prefer to not have stain color, as that creates opportunities for fading in the area around the edges of the deck (we have a 16' high peak on one side of the deck that is screened, so we get water, sun and snow in on the deck at least 6' in from the screens the entire length of that side), but we also don't want it to gray. We also are concerned that if we use a stain color that is noticeably different from the yellow pine, that we will see wear patterns. Again: Longevity until we have to treat again, and water protection are our priorities. Thank you. I have been reading your other posts and they are very helpful.
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      The Sealer Store · 08/23/2020
      You have to stain the wood if you want to prevent graying. No way around this. Also, nothing will last more than 2-3 years on a deck.
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        Nancy · 08/23/2020
        Thank you. Sounds like we need to plan for more frequent care of the deck. Given our weather, covered deck, but with rain and sun exposure several feet in, which would be best for our situation: AC, TWP or Defy Marine seal?
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    Gerry Rich · 08/21/2020
    I am located in Ontario and have the painters booked for August 31st.
    Can I get delivery of Armstrong stain by then?
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      The Sealer Store · 08/23/2020
      We are running about 2-4 days before items ship out and then transit time is another few days.
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    vicky · 08/18/2020
    I forgot to put the pictures of my mahogany farmers porch in with my questions. It was raining when pics were taken so outer boards are wet. If I do not use Penofin again do I need to strip it? I used DEFY cleaner and brightner and was going to use TWP natural stain as mentioned in yesterdays post.. Thank you again!
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    Vicky · 08/17/2020
    I have a mahogany farmers porch that Penofin Brazilian oil was applied about 5 years ago. I was told to use Defy wood cleaner and brighter and then TWP. I just finished cleaner and brighter but now was told not to use TWP?? Is it not good with mahogany.
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    mark · 08/15/2020
    I have old bricks used as pavers and I want to give them a "wetlook"
    What is reccomended?

    Thnx
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    Bruce Eelman · 08/15/2020
    I see that the pic of the container in question did not show so reposting.
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    Bruce Eelman · 08/15/2020
    I see the third pic of the container in question did not show, so I will repost.
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    Paul Wronski · 08/15/2020
    What is your best degreaser for concrete pavers?
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    Bruce Eelman · 08/13/2020
    I sent an email two weeks ago to the sales dept. regarding potentially defective material, and followed up with a resend a week or so ago. Does anyone intend to reply? At least acknowledgement of receiving the request would be nice. Below is the earlier correspondence.

    I had sent an email to you a while back which I will include following this update. Since writing the email. we have had several rains, it is the rainy season here in FL, and there is a major difference in the way the water beads/lays on the board. The boards are all new, having weathered for 6 months since installation, and the stain was applied the same day in the same manner as the previous containers, so I know there is no variable there. This indicates to me that there is a problem with this container of Defy sealer. I am waiting for your response as to what the issue may be and how it can be resolved. Here is my previous correspondence:
    Re: [P9YN041623], Confirmed order at TheSealerStore.com, total $223.02
    Inbox
    x

    Bruce Eelman
    Attachments
    Fri, Jul 31, 5:08 PM (5 days ago)

    to The

    I am replying to this email to inform you of a problem with this last order. I placed 2 orders for 5 gallons of Defy Marine Sealer Natural Pine. The first order was delivered and consumed. It had 2 2.5 gallon containers sealed with duct tape and had a label attached with the numbers 1904441 to each one. The second order was delivered and had one container as before, duct tape and labeled 1904441. The second container was sealed with clear tape, and had NO label attached to it.
    Well today I finished the first container and when I used the one with no label, it was EXTREMELY foamy. Regardless if I rollered it or brushed it, it foam like something from one of those gap sealer cans. Because of the foam, it was very difficult obtaining a good coverage requiring multiple passes to do so. And tons of foam.

    My question is what is wrong with this container causing this foam? I only used about a gallon of it or less, so still have quite a bit left. NONE of the previous containers had this foaming issue. I look forward to your reply.

    Bruce Eelman
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      The Sealer Store · 08/14/2020
      Bruce,

      We checked all our emails, spam, and trash and we did not receive any emails from your prior. Either it was sent to a wrong email address or a filter with your hotmail account did not send it. Hotmail BTW has known issues of not sending or receiving emails in the past due to filters.

      As for the issue with the container, do you have a picture of it with no labels, etc? We have never heard of this happening and we would like to ask the manufacturer about it.
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        Bruce Eelman · 08/14/2020
        Both messages were sent to sales@opwdecks.com, but were copied and pasted into this post for you to read. The container DID have product label showing it was Defy Marine Sealer Natural Pine. The first three also had a small label about 1/2" x 1" with the numbers 1904441 printed on them. The fourth container had no such label.
        There is also a clear difference in performance when it rains, as the areas done with the first containers bead up, where this container appears to "flat wet" and then dries much quicker, while the other areas continue to hold water puddles on the surface.
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          The Sealer Store · 08/14/2020
          Hello,

          As we mentioned, we did not receive your emails so the issue with that would be with Hotmail's servers or filters as our server is not having any issues. You would have to ask Microsoft or search online about it. There are many people complaining about similar issues.

          Please send the pictures of the container and the wood so we can contact the manufacturer. You can also contact the manufacturer (SaverSystems.com) for direct help on this.
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            Bruce Eelman · 08/15/2020
            The first two pics show the difference in the wet performance of the different containers, with the wood with water on the surface being the earlier container, and the dry wood being the container in question. The third pic is the container in question, and the final pic is the little label that was attached to the first three containers.(the good ones). Hoping this helps you diagnose the issue.
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              The Sealer Store · 08/15/2020
              Bruce, we are not seeing anything wrong with the product/color as it looks exactly the same. Defy is not supposed to bead water but shed water as it is a breathable coating. You will not have any difference in overall performance down the road. For more info, I would suggest contacting SaverSystems.com directly so they can offer additional product support on this and confirm there is nothing wrong.
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    Mike · 08/13/2020
    How well does the DEFY clear stain hold up out in the elements, rain, snow etc. since it is a water based stain? water and snow sitting on it will not affect it at all?
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    Mark · 08/08/2020
    Best product to clean and restore IPE deck which has not been cleaned 8 years.