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    Mike · 10/07/2019
    I have just applied Defy Hardwood Stain to my redwood patio structure. For future maintenance when appropriately needed will it be okay to use the Defy Extreme Stain over the existing Defy Hardwood Stain?
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    Patsy jarvis · 10/07/2019
    I used super seal 30 on my stamped concrete and it was beautiful for about a week and everyone was so impressed and I was bringing out the can and then it started to get little bubbles in it and turned opaque what did I do wrong
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    Tim · 10/06/2019
    It was sprayed on and back brushed.
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    Tim · 10/06/2019
    I screwed up and didn't think about overlap when spraying my deck. I was rushing and not paying attention. This is Armstrong Clark on a 3 month old redwood deck. Is this fixable?
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      The Sealer Store · 10/06/2019
      You will need to strip it off and start over to fix this. Use the Restore A Deck Stripper and Brightener Kits.
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    John · 10/03/2019
    Do you have a retail location? Would it be worthwhile to drive up from CLE 185 mi. and buy 100 series stain directly (since you can't ship it to OH) or go with the 1500 series stain. I'm somewhat concerned that the low VOC formula in the 1500 series won't perform as good as the 100 series. South facing fence full sun(when we have it). the fence ??? a pressure treated pine that was a disaster after using Behr water based stain. What was supposed to be a spot repair turned into a complete rebuild. I rebuilt the fence myself using cedar pickets and pressure treated kick board and side rails. I've settled on TWP or RS. My window for getting this done this season is starting to close.
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      The Sealer Store · 10/03/2019
      The 1500 performs just as well as the 100 Series. You do know that you cannot stain brand new wood right away? https://www.opwdecks.com/when-to-stain-a-new-deck.htm
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        John · 10/03/2019
        It's been about 5 weeks since I installed the new cedar pickets, the treated pine side rails and kick (rot) plate. I used a moisture meter today and the readings were under 10, under 5 actually but allowing for error. Some of the treated side rails are still registering too wet to stain but I'm more interested in getting the south facing part of the fence (shown in the pic) protected before winter. It's my understanding that not staining new wood is because of too much moisture content, is that right? Considering the low moisture content of the new cedar
        boards are you saying it's still too soon to stain? Also, since the wood has had limited exposure to the elements (a lot of sun, very little rain) to this point are you saying I basically still have to prep the new wood about the same as if I let it age over the winter. I did order samples of TWP 1500 cedar tone and honeytone earlier in the week and am waiting delivery....just want to do the right thing.
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          The Sealer Store · 10/04/2019
          Staining new wood is not about moisture content but the porosity of the wood. With new wood you have to wait 4-12 months with TWP and prep prior to appling the TWP. Best to do this in the Spring.
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            John · 10/04/2019
            Ok, thanks for the input, you've been very helpful. I'll wait till next spring.
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    André Desmarais · 09/30/2019
    Hi, In my earlier post when I mentioned 3 days for drying, I meant after cleaning/brightening - but, before applying the AC finish coat(s).

    Essentially, if I recall correctly if the wood is not dry enough (I believe I read no more than 12% humidity), weather it be from rain or just after cleaning/brightning and pressure washing.

    Thanks, André
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    André Desmarais · 09/29/2019
    I am in a dilemma over drying time for cleaning/restoring and re-finishing my deck with AC (2 coats from past experience).

    From what I have read in the 'specs' and your input. ...minimum 55 Deg F to apply AC, 3 good days (no rain & warm, hopefully sunny) to dry out deck before finishing.

    Weather forecast is not promising, so my conclusion is to leave it ALL until next spring when the weather is much more predictable. I have the products, but I don't think the drying time needed before starting to re-finish is going to happen.

    Should I start with cleaning/restoring and run the risk of not getting enough drying time to finish - Will I be leaving a very clean deck for over 6 months and cause more damage because the 'clean' deck will be wide open without any seal.

    Thanks, André
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      The Sealer Store · 09/30/2019
      AC can take a rain within 6-12 hours after applying, not 3 days.
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    Jen · 09/28/2019
    We had a flagstone patio installed. The contractor sealed it, but not well. You can see shiny sealant in some areas and not in others. Have white film on a lot of the stone. Not sure if it was caused by sealant or if there isn't any on the areas. What do we do use to get rid of white film and sealant? Also, what product should we use to get a wet look when resealing the stone? Pics attached
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    scotty · 09/25/2019
    I couldn't find a way to post a question at deckstainhelp website, so I'll try here. A contractor built a fence with rough cut cedar about 3 years ago in Colorado and I sprayed on sickens Cetol SRD translucent natural oak 005. Two sections turned grey. I just power washed those sections using a Ryobi 1600psi washer. I'm a newbie and had to hold the nozzle about 2" to get the grey stuff off. That dug out the fibers between the grain ridges and left much fuzzies. I tried to sand it, but that just sands the ridges. I used a wire brush which helped somewhat. I sprayed a few pickets with water which made some fuzzies less visible, but there's still really rough snags and rough texture between the ridges. Should I just spray new stain on it, or do something else first? Thanks for your help.
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      The Sealer Store · 09/26/2019
      Best to sand this. Get or rent a floor buffer with a sanding pad and screen.
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        scotty · 09/27/2019
        I can't imagine holding up a floor buffer to work on vertical cedar fence pickets. A sanding screen seems pretty aggressive for cedar pickets. Maybe I should simply try a handheld vibrating sanding tool with some sandpaper.
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    David · 09/23/2019
    Hello, we have a cedar deck. We live in Iowa. It was very dirty with green and black mold. It was power washed. Then I noticed the black stain showing. I let it sit for a week then received over 2” of rain on it now it’s showing green mold starting up. What is your suggestion what I should do. Thanks Dave
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      The Sealer Store · 09/24/2019
      Sounds like this is coming from your environment. There is not a way to stop this from reoccurring. You can clean it off but it will keep coming back.
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    William Tabola · 09/18/2019
    What do you recommend for a mahogany deck? It has grayed but is clean. Would like to keep a natural color but understand there may be benefits in using a tinted product
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    Corey · 09/16/2019
    Is this a stain and sealant or just stain
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    Frank · 09/16/2019
    Does SuperSeal30 Gloss 5 Gallon need to be mixed prior to application?
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    André Desmarais · 09/15/2019
    Hi, In my last post (Sept 6) I had 4 questions, I have 1 left (#3. you didn't understand what I was getting to or I was unclear) and another.

    "Q3. What would a wash with the brightener add to this year's refreshing?

    "A3. Not sure what you mean. You have to prep with the cleaner and brightener while pressure washing.

    Q3 restated. I understand I need to neutralize after cleaning. Interpreting Brightener, means it should 'brighten' or lighten the sub strata? Is that what I should expect or will the cleaner do most, if not all the cleaning/lightning? We live under an airport runway and I believe most dirt accumulation is from Jet fuel exhaust.

    Q4. Finally, I am working against time & the weather. So sooner is better. How many days can you estimate ground ship time to get it to Champlain NY, ZIP 12919?

    André
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      The Sealer Store · 09/16/2019
      A brightener neutralizes the Cleaner and brightens the wood internally by lowering the pH balance. It will not clean off dirt from jet fuel exhaust. 3-4 days to ship to NY.
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    tom · 09/14/2019
    I used aromatic 100 on my sealer failed red brick pavers and they look fantastic. Should I put sealer on top of that or leave it the way it is? If I leave it as is now looking great, how long will that last.
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      The Sealer Store · 09/15/2019
      Just leave iif it looks god for now. You can always add a sleaer when needed.
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    André Desmarais · 09/13/2019
    Minor error ...not that it will make a big difference but the ZIP is 12919!
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    Russell P. · 09/08/2019
    Hi! I have a 2 year old stamped concrete, salmon color. Im planning to use SS30 brown instead of clear, will this be OK? Do you ship free to CA? Any local stores that carry your product?
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      The Sealer Store · 09/08/2019
      No local stores. This product is not allowed for CA based on VOC regulations there.
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    Charlie Miller · 09/06/2019
    What is the best product for sealing outdoor slate tiles?
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    André Desmarais · 09/06/2019
    Hi, I want to 'refresh' my Southern Yellow Treated Pine deck (*) from the last cleanup (in June 2015) when I used a BEHR cleaner and finished with 2 coats AC Transparent - Cedar tone. This time around, I thought to use your cleaner instead, then pressure wash, let dry and re-coat with 1 or 2 coats AC Transparent - Natural tone.

    * ...don't take this to mean that I have a bright pine deck! Over the almost 30 years, it has aged very well, but the current shade is closer to Rustic Brown - but, still showing up some good looking wood grain.

    Q1. In the cleaner description, you mention "...decks that are not going to be sealed need not be pH balanced. In this instance, you can order just the cleaner portion of the kit." Am I on the right track?

    Q2. Also, when I refinished the last time, I used Cedar tone. Nevertheless, the light Cedar color did darken the deck quite a bit more than I expected. I suspect the darkening may have had more to do with the oil base than the light tint in the stain. This time around I thought to use Natural tone and that might minimize the darkening.

    Q3. What would a wash with the brightener add to this year's refreshing?

    Q4. The last time I refreshed the deck it was mid June. What is the low end of outside temperature to apply 2 coats of AC?

    Thanks, André
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      The Sealer Store · 09/06/2019
      1. You have to brighten after the cleaner to neutralize before staining.
      2. Okay.
      3. Not sure what you mean. You have to prep with the cleaner and brightener while pressure washing.
      4. 55 degrees