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    Jane Wasserbach · 04/07/2020
    Good Morning!

    We have IPE decking around our house and also on our dock. It is about 7 years old. When installed, they sealed it with Thompson sealer. We have not treated it since ( our fault!) My question, can we clean the wood and apply your IPE oil, or do we have to remove the sealer first? On the dock it mostly grayed but the house is slowly wearing! Thank yo for your help!
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    Peter · 04/06/2020
    I purchase 5gal of super seal 30 regularly and apply it annually to my concrete drive way and also to my stamped concrete patio.
    I'm trying to figure out if I'm not using the product correctly or other steps I should be taking. The reason I retreat every year because it loses the gloss or luster to a great degree and very unevenly (spotty) making the areas look unsightly. Please look at the pictures and would like suggestions before I purchase again. Thank you
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    Lee · 03/20/2020
    Hello OPW,

    I need some advise please. I built a cedar deck last summer but there was not enough time to let it season properly before the Washington State rainy season set in and so I postponed the staining until this year. In the meantime, it appears that some of the mill glazing (?) is pealing off and I'm not sure how to correct and prep it before I proceed. In my recent order from you I obtained 5 gallons of the TWP Cedar-tone (101) stain and the Gemini Restore a Deck Kit. Would you mind looking at the attached pictures and advise me how to correct the blotchy / pealing issue on this 7 month old deck before I proceed as I have never seen this phenomena before?

    Thanks in advance.
    Lee
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      The Sealer Store · 03/21/2020
      That is not mill glaze but oxidation. Using the RAD Cleaner/Brightener kit will help tp remove this.
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        Lee Linton · 03/22/2020
        Thank you. I probably won't be able to rent a pressure washer for awhile. Would a good deck brush and the kit take care of it?
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    muna azzghayer · 02/19/2020
    Hello, It's been about 5 yrs since I last stained my deck, it's really hard to find a person to do the work here it's super expensive, last year a had my deck cleaned but the guy I hired stripped the stain and and the pressure left marks. I wasn't able find anyone to do the work, I finally found someone recently I can afford to re stain my deck and fencing, but I need to know what he should do so I know it's being done right! I purchased from Scott the Anderson Clark Mahogany years ago, so I'm going to reorder 2 x5 gallons. But do I need to buy stripper and brighter, I'm going to have the guy I hired sand everything unless you feel I should do something else what is the best way to get great results? Can you give all the steps?Ps I have a 5 gallon in my garage is it still good it's at least 5 years old? Pss. I have a small deck made of IPE wood that needs to cleaned from mildew and re-stained what do I use for that and steps please. I'm glad you guys are still around you guys are super helpful!
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    Gary Pring · 02/15/2020
    I live in Vancouver British Columbia and I would like to purchase your product super seal 30. Any suggestions on where and how to pick up or order this product
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    Cindy · 01/27/2020
    I live in NE Pa and have an old deck that has some solid stain still sticking. I have redone this deck too many times. The last application was guaranteed for 5-10 years and failed year one just like the past attempts. The deck is on the north side and does not get sun in the winter but does get hot afternoon sun in the summer. I need your opinion on how to proceed. I need a the longest lasting finish but also the easiest to refresh when needed. I read the tip sheet and learned quite a bit. Please help as it is too much to keep up with.
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      The Sealer Store · 01/27/2020
      You would have to sand off all the current coatings if you wanted to ensure a new coating from not peeling. Are you okay with this? If you just apply over your current coatings it will continue to fail every year.
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        Cindy · 01/28/2020
        I'm willing to do that again if you have products that will last for more than a year and able to just refresh without having to resand, or strip every year or two.
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    Tom Brand · 01/25/2020
    My pavers are about eight yrs old. They were sealed by the installer with a water based sealer every year for three years. They were very washed out so I contracted with a company that applied a solvent based sealer which they said would last five years. After one year in the sun it looked worse than when they started. They came back and tried the same application and again after one year of summer sun it again was white creating a terrible washed out effect. However the area that was not exposed to direct sun has maintained its shine for four years. Do you have a product I can use to strip the old sealer? And also a sealer that can withstand direct Arizona sun? I have attached pictures. Thanks in advance for any advise you provide!
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      The Sealer Store · 01/26/2020
      We would need to know the brand and type of sealer used before to see what stripper, if any, will remove the coatings?
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        Tom Brand · 02/02/2020
        The last seal coat was done with Sigma Penetrating and Topical Sealer
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    Terry · 01/18/2020
    Does the sealer stripper remove diamond clear solvent from paver bricks?
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    Reba L Weiss · 12/09/2019
    Where is it shipping from? I need the time frame that it will take to arrive to me, we are in a rush mode to complete this project and was just hit with having to seal from the Fire Marshall
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    Reba · 12/09/2019
    what is the ship time to Lake Mary FL 32746
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    Cathy Pierce · 10/31/2019
    How long do you wait to put cars and golf cart on a driveway sealed with super sealer 30?
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    Mike · 10/07/2019
    I have just applied Defy Hardwood Stain to my redwood patio structure. For future maintenance when appropriately needed will it be okay to use the Defy Extreme Stain over the existing Defy Hardwood Stain?
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    Patsy jarvis · 10/07/2019
    I used super seal 30 on my stamped concrete and it was beautiful for about a week and everyone was so impressed and I was bringing out the can and then it started to get little bubbles in it and turned opaque what did I do wrong
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    Tim · 10/06/2019
    It was sprayed on and back brushed.
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    Tim · 10/06/2019
    I screwed up and didn't think about overlap when spraying my deck. I was rushing and not paying attention. This is Armstrong Clark on a 3 month old redwood deck. Is this fixable?
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      The Sealer Store · 10/06/2019
      You will need to strip it off and start over to fix this. Use the Restore A Deck Stripper and Brightener Kits.
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    John · 10/03/2019
    Do you have a retail location? Would it be worthwhile to drive up from CLE 185 mi. and buy 100 series stain directly (since you can't ship it to OH) or go with the 1500 series stain. I'm somewhat concerned that the low VOC formula in the 1500 series won't perform as good as the 100 series. South facing fence full sun(when we have it). the fence ??? a pressure treated pine that was a disaster after using Behr water based stain. What was supposed to be a spot repair turned into a complete rebuild. I rebuilt the fence myself using cedar pickets and pressure treated kick board and side rails. I've settled on TWP or RS. My window for getting this done this season is starting to close.
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      The Sealer Store · 10/03/2019
      The 1500 performs just as well as the 100 Series. You do know that you cannot stain brand new wood right away? https://www.opwdecks.com/when-to-stain-a-new-deck.htm
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        John · 10/03/2019
        It's been about 5 weeks since I installed the new cedar pickets, the treated pine side rails and kick (rot) plate. I used a moisture meter today and the readings were under 10, under 5 actually but allowing for error. Some of the treated side rails are still registering too wet to stain but I'm more interested in getting the south facing part of the fence (shown in the pic) protected before winter. It's my understanding that not staining new wood is because of too much moisture content, is that right? Considering the low moisture content of the new cedar
        boards are you saying it's still too soon to stain? Also, since the wood has had limited exposure to the elements (a lot of sun, very little rain) to this point are you saying I basically still have to prep the new wood about the same as if I let it age over the winter. I did order samples of TWP 1500 cedar tone and honeytone earlier in the week and am waiting delivery....just want to do the right thing.
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          The Sealer Store · 10/04/2019
          Staining new wood is not about moisture content but the porosity of the wood. With new wood you have to wait 4-12 months with TWP and prep prior to appling the TWP. Best to do this in the Spring.
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            John · 10/04/2019
            Ok, thanks for the input, you've been very helpful. I'll wait till next spring.
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    André Desmarais · 09/30/2019
    Hi, In my earlier post when I mentioned 3 days for drying, I meant after cleaning/brightening - but, before applying the AC finish coat(s).

    Essentially, if I recall correctly if the wood is not dry enough (I believe I read no more than 12% humidity), weather it be from rain or just after cleaning/brightning and pressure washing.

    Thanks, André
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    André Desmarais · 09/29/2019
    I am in a dilemma over drying time for cleaning/restoring and re-finishing my deck with AC (2 coats from past experience).

    From what I have read in the 'specs' and your input. ...minimum 55 Deg F to apply AC, 3 good days (no rain & warm, hopefully sunny) to dry out deck before finishing.

    Weather forecast is not promising, so my conclusion is to leave it ALL until next spring when the weather is much more predictable. I have the products, but I don't think the drying time needed before starting to re-finish is going to happen.

    Should I start with cleaning/restoring and run the risk of not getting enough drying time to finish - Will I be leaving a very clean deck for over 6 months and cause more damage because the 'clean' deck will be wide open without any seal.

    Thanks, André
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      The Sealer Store · 09/30/2019
      AC can take a rain within 6-12 hours after applying, not 3 days.
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    Jen · 09/28/2019
    We had a flagstone patio installed. The contractor sealed it, but not well. You can see shiny sealant in some areas and not in others. Have white film on a lot of the stone. Not sure if it was caused by sealant or if there isn't any on the areas. What do we do use to get rid of white film and sealant? Also, what product should we use to get a wet look when resealing the stone? Pics attached